Privacy Policy
🔒 Privacy Policy for Neptune’s Nautical AcademyLast updated: 02 October 2025
Neptune’s Nautical Academy (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, courses, and services.
📜 Legal Compliance
We comply with the following laws and regulations: Protection of Personal Information Act (POPIA), 2013 – South Africa General Data Protection Regulation (GDPR) – European Union Electronic Communications and Transactions Act (ECTA), 2002 – South Africa UK Data Protection Act 2018 (where applicable under RYA international framework)
📊 Information We Collect
When you use our website, enrol in courses, or contact us, we may collect: Personal details: name, surname, email address, phone number, date of birth, ID/passport number. Payment details: banking/payment card information (processed via secure third-party gateways, not stored on our servers).Course-related data: enrolment records, certificates, student performance logs.Technical information: IP address, browser type, device, cookies, and usage data.
🎯 How We Use Your Information
We use your personal information to: Process course enrolments and payments. Provide course training, certification, and support. Communicate updates, schedules, and important notices. Improve our website and services through analytics. Comply with legal, tax, and accreditation requirements.
🔐 Data Storage & Security
Your data is stored securely on protected servers with restricted access. Payment information is processed via secure, PCI-compliant payment providers. We use encryption, firewalls, and regular security audits to protect against unauthorized access.
🍪 Cookies
Our website uses cookies to enhance browsing experience, analyse site traffic, and personalize content. You can disable cookies in your browser, but some features may not function properly.
🌍 International Data Transfers
As an RYA-accredited training provider, your information may be shared with the Royal Yachting Association (UK) for certification purposes. Any transfer of personal data outside South Africa complies with POPIA and GDPR safeguards.
🤝 Sharing of Information
We will never sell your data. We may share your information only with: RYA (Royal Yachting Association) for certification and record-keeping. SAMSA (South African Maritime Safety Authority), if legally required. Payment providers and trusted service partners, solely for service delivery. Law enforcement or regulatory authorities, if required by law.
👥 Your Rights
You have the right to:
Access, update, or correct your personal data. Request deletion of your data (subject to legal requirements).Withdraw consent to marketing communications at any time. Lodge a complaint with the Information Regulator South Africa or, if in the EU/UK, with your relevant data authority.
📞 Contact Us
For privacy-related queries, please contact us:
📧 Email: nauticalacademy@neptunes.co.za📞 Phone/WhatsApp: +27 74 124 4032
📍 Address: New Harbour, Hermanus, South Africa
🔄 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or services. Updates will be posted on this page with the revised date.
⚓ This Privacy Policy ensures Neptune’s Nautical Academy complies with South African POPIA, EU GDPR, and international best practices, protecting both local and overseas students.